Maritime Bureau enhances window service

The Ji'an Maritime Affairs Bureau carried out the Party's mass line education activities and closely focused on the work functions of the port operations. It strived to meet the supervision of all sectors of society with first-class performance, first-rate work style, and first-rate image, and strived to create a “maritime department that satisfied the crew”.

The first is strict organ day attendance system. All those who go out for business, meetings, and business trips move by themselves and go to the cards, so that the people who come to work can see at a glance.

The second is to strictly implement the first question accountability system and one-time notification system. We will further improve our open service commitments and implement one-stop services and one-stop handling services. Further disclosure of service contents, service procedures, material declarations, time commitments, charging standards and other service contents.

Third, strict handling of complaints from the masses and timely feedback. Strictly follow the principle of "having lawsuits and pursuing justice, rational and fruitfulness" and "grading in charge, and handling them in a centralized manner", earnestly handle each performance complaint, and timely feed back the results. Regarding the hotspots and difficulties that the masses report, we must not evade the contradictions and shirk our responsibilities. We can immediately resolve any problems that can be solved, and can't solve the problems clearly and give the masses a clear reply, and constantly improve the level of window services.