The reporter learned from the market department of Kumho (China) Tire Sales Co., Ltd. that the recall of Kumho is still continuing. The original free testing service was conducted from April 15, 2011 to October 15, 2011, and now it has increased by two months. , extended to December 31. The warranty period for tires has changed from three years to five years. In other words, products that are within five years from the date of production can be subject to commercial claims if there are manufacturing quality problems.
In addition, Kumho implemented a new security system in the previous period to provide more guarantees for the after-sales service of user products. The new protection system is divided into VIP product protection policies and special safeguard policies (only for consumers who replace tires on the market). The VIP protection system is for high-end car tires KU28, all-road SUV tires KL61 (belongs to the VIP products in the Kumho product sequence): As long as it is purchased after August 1st this year, buy the road within one year due to the cause of the tread thorn Wearing and tire cord cuts with damaged carcass cords can be replaced free of charge; impact drum kits with a pattern of more than 1.6 mm and a pattern wear rate of less than 50% within 5 years from the date of production can be replaced free of charge.
In addition, in addition to KU28 and KL61, there are 13 other Kumho Tire Products (KH15, KH17, KH18, KH25, KH30, KH31, KL12, KL78 and 712, 769, 798, 821, 822 respectively) that enjoy special protection policies: The 13 products purchased from August 1st to December 31st, 2011 can be replaced for free by impact bulging. The replacement period is limited to 5 years from the date of production, and the replacement condition is that the remaining pattern is longer than 1.6mm. Less than 50%.
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