Anti-theft door magnetic lock mutual opening rate increased Consumers Association recalled products

Some residents of Huilian Community in Tiexi District, Shenyang City, Liaoning Province, and Kaixiang Luyuan Community in Dadong District have reported to reporters that the anti-theft security doors produced by Changchun Zhucheng Group Co., Ltd. (hereinafter referred to as the Chengcheng Group) are called anti-theft doors. ) The magnetic automatic locks (commonly known as magnetic locks) used on ancillaries disappeared, resulting in a high rate of mutual opening and residents were worried about the safety of their homes. This reporter conducted an investigation on this issue.

Anti-theft door magnetic lock increased open rate

The reporter arrived at Huilian Community, and Aunt Liu, who lives on the 2nd floor, told reporters that at the end of May, some residents of the district had discovered that each security door had a high rate of opening, and the dealers who found the security door were confirmed by the distributor. . On May 25th, dealers changed the new locks for users who stayed at home for the same day, and some of the residents were not replaced because no one was at home. Some residents had replaced their new locks beforehand and it was not clear whether the dealers should bear the cost.

Li Xiujiang, secretary of the Hui Lin Community Party Branch, told reporters that more than 400 households in the community had been admitted in 2001, and about 300 of them had installed the magnetic locks for the Casting Group. On the day of the free replacement of new locks, the community staff accompanied the dealers who built the anti-theft door until 10:00 in the evening and benefited more than 100 households. Since the day was late, the dealer said that the next day he would come again and he did not show up again.

Afterwards, the reporter went to Kaixiang Luyuan Community. The bulletin board in the community wrote: 'The cast-to-life security doors used in this community have shown that residents' keys can be unlocked in other communities in Shenyang. Residents were asked to conduct mutual experiments in recent days and find problems in order to report property in a timely manner. 'The security guards in the community told the reporter that there are magnetic locks installed in the security doors of more than 100 households in the community. After hearing that the magnetic locks have a high rate of openness, residents are more nervous.

Magnetic Latching in Vulnerable Technologies

The reporter learned from the interview that, at the end of 1998, a kind of magnetic lock was successfully developed, and then it was widely used in security doors. Around 2001, a large number of magnetic lock security doors were sold on the Shenyang market, most of which were purchased by developers and then installed in a unified manner. The repair period was one year. According to a survey by the reporter, at that time, many security door manufacturers in China had adopted magnetic locks, including many brands such as Cheng Cheng and Feiyun, and Shenyang City had installed magnetic lock anti-theft doors on families with tens of thousands of residents. However, with the passage of time, due to the disappearance of magnetism, products that were known as high-tech products now have problems of increasing open rates.

Liu Xuran, director of the National Standards Institute Shenyang Branch Standard Consultation Center and senior engineer Liu Xuran, told reporters after consulting a large number of related standards for security doors and locks. Searching through the network for 'magnetic locks' failed to find its related national or industry standards. . The "GA/T73-1994 mechanical anti-theft lock" standard promulgated by the Ministry of Public Security has the content of the magnetic bullet lock. Magnetic locks belong to this category. The current national standard "GB17565-1998 Anti-theft Security Door General Technical Conditions," quoted the "GA/T73-1994 mechanical anti-theft lock" standard, stipulates that 'the door of the anti-theft security door installed should meet the GA/T73 A-level mechanical anti-theft lock skills requirement'. According to this standard, as long as the magnetic lock is not less than 1 minute for technical protection, it can be considered as qualified if the destructive resistance is not less than 15 minutes.

Some professionals in the lock industry believe that the above-mentioned standards have been formulated earlier and that the technical level is not high enough to provide protection to the people who own the lock industry. Many businesses that unlock the industry can use it within a minute or two. It opens. The magnetic lock after losing magnetism is even more vulnerable.

According to the "City Evening News" report, magnetic locks have a technical defect of loss of magnetization after being used for several years. The Ministry of Public Security issued a notice specifically requesting that production, sales, and use of all magnetic locks and the replacement of new technology locks be stopped nationwide.

The person in charge of the national locks market investigation industry regulation office told the reporter that although they cannot confirm the accuracy of the above information, the lock industry has rarely used magnetic locks.

If the quality is defective, the manufacturer should replace it for free

Feng Anxiang, secretary-general of the Liaoning Provincial Consumers Association, told reporters that the Consumer Protection Law stipulates that 'operators find that the goods or services provided by them are seriously flawed. Even if the goods are used correctly or services are received, it may still cause personal and property risks. If it is harmful, it shall immediately report to the relevant administrative department and inform consumers, and take measures to prevent the occurrence of harm'. At the same time, the “Protection of Consumer Rights and Interests in Liaoning Province” has more detailed provisions on the resolution of such disputes, that is, operators must inform consumers through effective means such as public media, store notices, telephone and fax, and take remedial measures. If the security used in security doors is latched on to product quality defects, companies should conduct recalls and replace them for free. For products that companies should recall, there are no obstacles beyond the warranty period.

Feng Anxiang further stated that the Consumers Association of Liaoning Province is highly concerned about the problem that the magnetic lock magnetic discontinuity leads to an increase in the exchange rate of the magnetic locks. He suggests that consumers who suffer from the same problems can follow the 5 ways prescribed by the Consumer Law, or with the operator. Reconciliation, or complaints and complaints to the Consumers Association and related administrative departments, can also be applied for arbitration or brought to the people's court. For consumers complaining to the Consumer Association, the associations at all levels in Liaoning Province will actively accept and communicate with the operators to protect the legitimate rights and interests of consumers.

Before the press release, the reporter learned that Chengcheng Group has stated that it will provide free lock-in for customers who install magnetic locks in Shenyang. Several Shenyang-based anti-theft door dealers also said that they can freely change locks for consumers and have opened Free lock hotline.

Release date:2007/6/21 15:18:42

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